Xyxel USG60W start up issue

Dovetail_MD
Dovetail_MD Posts: 81  Ally Member
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edited April 2021 in Security
I have just got a USG 60 W on test and am having trouble logging into it.

I can get to the web page which is the front-end for the unit.

I put a password in which is my usual standard against my usual username and it will not allow me to login.

I'm running a browser on a Windows 10 pro laptop attached to the USG 60 W and have tried both Firefox and Microsoft edge without success.

Resetting the item does not seem to have any effect

Does anybody have any advice?

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  • Dovetail_MD
    Dovetail_MD Posts: 81  Ally Member
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    also now tried Chrome - java script is on, cookies not blocked
  • PeterUK
    PeterUK Posts: 2,704  Guru Member
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    edited August 2018

    Reset it (hold reset in for 20 sec) and try again when you log in with admin and 1234 try a simple password then log in with admin and that simple password as a test before your better password to see if it happens again.

  • Dovetail_MD
    Dovetail_MD Posts: 81  Ally Member
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    Answer ✓
    yeah - simples - load Opera and off we go
  • ChrisGer
    ChrisGer Posts: 205  Ally Member
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    Hi Dovetail_MD
    i've a restart issue and in contact with ZYXEL to fix the located issue by a reboot.

    regards
    Christian
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,366  Zyxel Employee
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    Hi @PeterUK
    Thanks for your sharing. :)

    @Dovetail_MD You can try to reset device and try default username and password again.(admin/1234)

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