ATP100 Lan Ports

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znorthrip
znorthrip Posts: 2 image  Freshman Member
First Comment
in Security
Trying to configure new ATP100, and have WAN port plugged into my internet, P4 plugged into my laptop, but not getting a light on the lan port. I tried all ports and several network cables. Anyone ever run into this issue? 

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  • Zyxel_Kevin
    Zyxel_Kevin Posts: 988 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments
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    Hi @znorthrip, 
    Please plug the console cable to ATP100 and print the following ouput message for us .
    Router> show interface all
    Router> show interface lan1
    Router> show interface lan2
    Thank you
    Kevin
  • znorthrip
    znorthrip Posts: 2 image  Freshman Member
    First Comment
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    If I could I would do that. The LAN ports are not working neither is the console port. The only port that works is the WAN port. 
  • Zyxel_Kevin
    Zyxel_Kevin Posts: 988 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments
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    Hi @znorthrip, 
    I suspect the problem is about hardware.
    Please kindly contact local support or reseller to complete the RMA process.
    Thank you
    Kevin

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