Geo IP Database Errors

LosHighander

When I try to add (or remove and re-add) GEOs, I am returned the below error:

CLI Number: 0

Warning Number: 124003

Warning Message: 'Geo IP database of this country is empty.'

Does anyone have any idea on how to resolve?  All the firewall rules that were using a filter of only accepting traffic from the US Geo started failing.  When I switched the source to any, things would work.  Went to remove and re-add the US Geo and came across the issue.  Looks to affect all GEOs.  

I manage several offices with the same model USG (all running same version firmware and related).  Only this office is having the issue.

Zyxel_Stanley

Hi @LosHighander

Which country name that you selected in object?

And you may update GeoIP data base and try it again.

(Configuration > Object > Address/GeoIP > GeoIP > click update now button.)

LosHighander

When trying to add any country, that is the error returned.  The GeoIP database is running the newest version (20180809). 

Zyxel_Stanley

Hi @LosHighander

I will send you private message for check this issue more detail.

Alex_91

Hi,

I have the same problem, how did you solve it?

I noticed the problem after updating the firmware to the last version 4.32 on USG110
Returning to 4.31, however, the defect remains.

Zyxel_Stanley

Hi @Alex_91

Currently we are checking this. I will update on forum once there is conclusion.

Zyxel_Stanley

Hi @LosHighander and @Alex_91

The issue has fixed on your device. And it will fixed in next firmware release.