WAN trunk spill over not working

nacho

Hello team,

Please i want the correct & confirmed configuration for WAN trunk settlings so that when one ISP link goes down, the other will kick in with out user intervention.

USG1900

Thank you

Zyxel_Kevin

Hi @nacho, 
Please kindly check you have enabled ping-check on interface. 
If the issue still please share your config by PM. 
Thank you
Kevin

nacho

NO i have not, the issue is whenever i enable it, there is still no internet access even when the link comes back online...that is why i am asking for the correct config if i am missing something

Zyxel_Kevin

Hi @nacho, 
May we have remote session to check the issue ?
Please kindly send your available time by private message. 
Thank you

USG_User

USG110:

We got two ISP connections in place. But since one of the lines is faster (fiber) than the other (DSL), the fiber line should always be the "active" line and the DSL line should only be used when line 1 fails.

First setup the ICMP connectivity check (ping) in Configuration > Network > Interface > Ethernet > WAN1:

We've arranged this connectivity check for WAN1 (fiber line) only.

And in Configuration > Network > Interface > Trunk you could configure your own trunk configuration:

with following details:

When WAN1 fails, the USG is automatically switching-over to WAN2 and an alert report will be sent. When WAN1 is available again, the USG is switching back to WAN1, but unfortunately without any messages to Admins. Works so far.