My 1930-28 keeps crashing..
Hi guys,
My switch keeps crashing and I'm not quite sure where to start looking. It hasn't got many active ports. Just 3 10gbe sfps and 1 gige which is connected to another switch. It's been fine for quite a while and I've only recently added it to nebula cloud, it -feels- like ever since that, things have been unreliable .. but it might be a coincidence?
Any debug logs hidden somewhere?
Thanks!
My switch keeps crashing and I'm not quite sure where to start looking. It hasn't got many active ports. Just 3 10gbe sfps and 1 gige which is connected to another switch. It's been fine for quite a while and I've only recently added it to nebula cloud, it -feels- like ever since that, things have been unreliable .. but it might be a coincidence?
Any debug logs hidden somewhere?
Thanks!
0
Accepted Solution
-
Hi @TonH,
What's your symptom of the crash?
Could you help to log in to the switch GUI and collect the tech support for me to check?
Also, please enable Zyxel support so I can check your event log. Thank.
Go to Help center > Support Request > Zyxel support access enable and save.0
All Replies
-
Zyxel_Melen said:Hi @TonH,
What's your symptom of the crash?
Could you help to log in to the switch GUI and collect the tech support for me to check?
Also, please enable Zyxel support so I can check your event log. Thank.
Go to Help center > Support Request > Zyxel support access enable and save.0 -
Hi @TonH,
Please send me the tech support and also your org name in the private message. Thanks.
In addition, what are your symptoms of the crash? Could you describe more about it?0 -
Hi @TonH,
After checking your tech support, I found that the switch did not have an IP address when it was offline.
Could you change to a static IP address and check if the issue still occurs or not?0
Categories
- All Categories
- 199 Beta Program
- 1.8K Nebula
- 94 Nebula Ideas
- 63 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 52 Switch Ideas
- 919 WirelessLAN
- 28 WLAN Ideas
- 5.4K Consumer Product
- 173 Service & License
- 296 News and Release
- 65 Security Advisories
- 14 Education Center
- 1K FAQ
- 454 Nebula FAQ
- 258 Security FAQ
- 100 Switch FAQ
- 115 WirelessLAN FAQ
- 22 Consumer Product FAQ
- 70 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 69 About Community
- 52 Security Highlight