Zyxel GS2200-24 L2 Manageable Switch Firmware

Is Zyxel GS2200-24 L2 Manageable Switch Firmware available or not?
What is the EOL date of this product?
RMA or hardware replacement request can generate or not?

Accepted Solution

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  • Zyxel_Melen
    Zyxel_Melen Posts: 871
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
     Zyxel Employee
    Hi @sancharstrike,

    The EOL date of GS2200-24 is 2017/1/31.

    Do you need the firmware because your switch cannot boot up?

    In addition, the suggested replacement switch is GS2220-28.
    Melen
  • Zyxel_Melen
    Zyxel_Melen Posts: 871
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
     Zyxel Employee
    edited December 2022
    Hi @sancharstrike

    May I request RMA for Zyxel GS2200-24 right now?

    Since GS2200-24 has been EOL for a long time, the RMA service is no longer supported.
    Melen
  • betonel
    betonel Posts: 4
    First Comment
    I need firmware for Zyxel GS2200-24 because it can't boot up. Also as it won't boot, how will I load firmware? 

    Here is telnet debug messages: 

    Copyright (c) 1994 - 2011 ZyXEL sysExceptionHandler: sysTaskId()=[0x812F51B0], n     ame=[PINI]

    Exception occured!
    EPC= 0x8014EDE4
    SR= 0x00007F03
    CR= 0x50808008
    $RA= 0x03E00008
    TLBL

    Abnormal Stack Task List : NONE
    /cygdrive/d/Source/400GS220024preb5/400GS220024b5/src/../src/sys_isrdep.c:185 sy     sreset()

  • Zyxel_Melen
    Zyxel_Melen Posts: 871
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
     Zyxel Employee
    edited February 3
    Hi @betonel,

    I have replied at your post, you could take it a look. =)
    Melen
  • betonel
    betonel Posts: 4
    First Comment
    Thank you, problem solved!