Zon Utility page (and many other in website) doesn't work

SamG
SamG Posts: 2
First Comment
Hi,

I must say, I'm not getting the best first time experience with your product and website at all. 

I'm trying to download the Zon Utility to setup my new MG-105 switch. The problem is, it directs me to a form to fill in. When I submit that form, 4 out of 5 times it just redirects me to the same page. The 5th time it's successful, but I just get an empty email, with no subject, content, nothing at all. 

I tried several times with different email addresses, and asked a friend of my from another country to try. Same problem.

Your website randomly gives me a 404 Page Not Found error too. Such as trying to click on the Contact Us page, or other random pages that have missing images or even whole page giving me 404 errors. 


Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,533  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Hi @SamG,

    Welcome to the Zyxel community!
    The MG-105 is an unmanaged switch that you can use without any configuration.
    Additionally, we are investigating the empty email issue and will solve it.
    If you need the ZON 
    Utility to manage your other Zyxel switches(XGS1210, XGS1250, ...etc), please let me know.

    Zyxel Melen

All Replies

  • SamG
    SamG Posts: 2
    First Comment

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,533  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Hi @SamG,

    Welcome to the Zyxel community!
    The MG-105 is an unmanaged switch that you can use without any configuration.
    Additionally, we are investigating the empty email issue and will solve it.
    If you need the ZON 
    Utility to manage your other Zyxel switches(XGS1210, XGS1250, ...etc), please let me know.

    Zyxel Melen

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,533  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @SamG,

    The issue is because our website was having some improvement tasks.
    And it was resolved before 5:30 am UTC+0.
    You could feel free to browse our website now.

    Zyxel Melen