USG FLEX 100 and Apple FaceTime Video
All Replies
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Hi @infosecwest ,
Just conduct a lab test on FLEX100W. I can make / receive FaceTime Video connections in FLEX100W. What is your wifi router mode? Router mode(NAT) or Bridge mode ?
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problem also occurs on LAN only connections within the same network. Only common factor is the firewall
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It happens with both phones and mac computers but one of them is 192.168.5.220.
I have tried calling from outside the network using an iPhone to both a Macbook as well as another iPhone
Also tried from iPhone (on LAN) to iPhone (also on LAN) - this fails.
Also tried from iPhone (on LAN) to Macbook (also on LAN) - also fails.
I have ruled out local WLAN issues by calling to Macbook connected via LAN also.
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Hmm, difficult issue you have got there. Have you tried deactivating the firewall on LAN-to-LAN conncections (or shortly disabling the firewall altogether) to see if that allows any traffic between the Apple devices? Just trying to think through your issue and all I can think of is trying to find a way to eliminate possible sources of obstacles.
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Awaiting zyxel support who are doing some diagnostics with a copy of the config
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Hi @infosecwest ,
Could you please help us to confirm what is the I phone IP address when it is connected to AP?
We would like to check if the phone is in bridge subnet or not.
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one of the phones is 192.168.5.220, however it does not seem to matter as others allocated by DHCP in the network (192.168.4.0/255.255.254.0) have the same issue
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Hi @infosecwest ,
Per taked, It seems the issue was solved.
kindly share some hints for community user.😁
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