No internet connectivity

PatriciaLucas
Posts: 1
in Security
I have just had my new Zyxel router installed. The LED for the internet connection is solid red and is not changing. Can you please advise? I can connect to the network via my laptop but there is no internet.
0
All Replies
-
Hi @PatriciaLucas,
What is the model name of your device? The LED for WAN/LAN/DMZ on USG FLEX/ATP is yellow or green. Here is the LED status for your reference.
0 -
Looks like your WAN connection is down and your router is correctly telling you “No Signal”.
0
Categories
- All Categories
- 431 Beta Program
- 2.6K Nebula
- 165 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 365 USG FLEX H Series
- 292 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 263 Service & License
- 407 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.9K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 83 Security Highlight