DOA NWA90AX

Gescad

Hi,

this mornig, for the first time, I have connected NWA90AX with his power supply.

no lights come on and there are no signs of life.

We used anothe power supply switch poe without any light or signs of life.

How I can ask a DOA?

Thanks

Zyxel_Judy

Hi Gescad,

Please help to reset NWA90AX to check whether LED light comes or not.

If not, please contact Italy Distributor or Reseller to do RMA progress.

Jakke09

Are you able to say what version of firmware your device is running please?

- This information could help to find out if this is a known issue or not.