DOA NWA90AX

Gescad
Gescad Posts: 6  Freshman Member
First Comment Second Anniversary
edited May 2024 in Wireless

Hi,

this mornig, for the first time, I have connected NWA90AX with his power supply.

no lights come on and there are no signs of life.

We used anothe power supply switch poe without any light or signs of life.

How I can ask a DOA?

Thanks

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,786  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi Gescad,

    Please help to reset NWA90AX to check whether LED light comes or not.

    If not, please contact Italy Distributor or Reseller to do RMA progress.