NWA50AX & NWA55AXE Email Log option disappeared

NickU

Hi,

I've recently added both an NWA50AX and NWA55AXE to my network - both AP's are standalone management (not Nebula). When i first configured the AP's there was an option to enable a daily email with various log extracts. After updating the firmware to the latest (V6.29(ABYW.1) / 2022-11-04 15:20:39), the option for the e-mal version of the log has disappeared from both AP's. I'm guessing nthis is deliberate by Zyxel as the section of the manual regarding e-mailed logs has also changed. While it may not be a great loss to many people, it is a bit of a nuisance as I had enabled a simple daily email from the NWA50AX, but now have no way of amending or stoping the emailed log from being sent.

Anyone got any clues on how to re-enable the lost options, or to stop/amend the e-mail send from the NWA50AX? Or is this a case of downgrade the firmware, change the settings, then upgrade the firmware again….?

Thanks for any help…

Zyxel_Judy

Hi @NickU

There are two methods you can refer to stop the e-mail send from the AP.

Method 1:

SSH to AP and use the CLI below

Router> enable

Router# configure terminal

Router(config)# daily-report

Router(config-daily-report)# no activate

Router(config-daily-report)# exit

Router(config)# exit

After that, you can use CLI to check the daily report status:

Router# show daily-report status

Other CLI related to the Email Daily Report, you can refer to the attachment.

24.2 Email Daily Report Commands -139-142.pdf

Method 2:

Downgrade the firmware to 6.25 patch 10, going to Configuration > Log & Report > Email Daily Report > Untick Enable Email Daily Report

And then, upgrade the latest firmware version to use.

Zyxel_Judy

Hi @NickU ,

You can download the full CLI-reference manual for the NWA/WAC/WAX Series here.

By the way, you also can download other materials at Zyxel Download Library

Zyxel_Judy

Hi @NickU

There are two methods you can refer to stop the e-mail send from the AP.

Method 1:

SSH to AP and use the CLI below

Router> enable

Router# configure terminal

Router(config)# daily-report

Router(config-daily-report)# no activate

Router(config-daily-report)# exit

Router(config)# exit

After that, you can use CLI to check the daily report status:

Router# show daily-report status

Other CLI related to the Email Daily Report, you can refer to the attachment.

24.2 Email Daily Report Commands -139-142.pdf

Method 2:

Downgrade the firmware to 6.25 patch 10, going to Configuration > Log & Report > Email Daily Report > Untick Enable Email Daily Report

And then, upgrade the latest firmware version to use.

NickU

Thank you Judy, that was very helpful and has allowed me to amend the settings.

Out of interest, Is there anywhere that I can download the full CLI-reference manual for the NWA50/55 AP's?

Thanks again for your help 👍️

Nick

Zyxel_Judy

Hi @NickU ,

You can download the full CLI-reference manual for the NWA/WAC/WAX Series here.

By the way, you also can download other materials at Zyxel Download Library

NickU

Thanks for the direct link Judy - I wouldn't have found it without it as the CLI reference doesn't appear in the download library when searching by either the NWA50AX or NWA55AXE.

Maybe it would be a suggestion to add it to the download lists for other AP's?

Thanks again for your quick and detailed help 😎

Zyxel_Judy

Hi @NickU ,

We'll add the NWA50AX/55AXE's CLI reference into Download library in the next time.

Thanks!