NWA50AX & NWA55AXE Email Log option disappeared

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Hi,

I've recently added both an NWA50AX and NWA55AXE to my network - both AP's are standalone management (not Nebula). When i first configured the AP's there was an option to enable a daily email with various log extracts. After updating the firmware to the latest (V6.29(ABYW.1) / 2022-11-04 15:20:39), the option for the e-mal version of the log has disappeared from both AP's. I'm guessing nthis is deliberate by Zyxel as the section of the manual regarding e-mailed logs has also changed. While it may not be a great loss to many people, it is a bit of a nuisance as I had enabled a simple daily email from the NWA50AX, but now have no way of amending or stoping the emailed log from being sent.

Anyone got any clues on how to re-enable the lost options, or to stop/amend the e-mail send from the NWA50AX? Or is this a case of downgrade the firmware, change the settings, then upgrade the firmware again….?

Thanks for any help…

Best Answers

  • Zyxel_Judy
    Zyxel_Judy Posts: 934  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
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    Hi @NickU

    There are two methods you can refer to stop the e-mail send from the AP.

    Method 1:

    SSH to AP and use the CLI below

    Router> enable

    Router# configure terminal

    Router(config)# daily-report

    Router(config-daily-report)# no activate

    Router(config-daily-report)# exit

    Router(config)# exit

    After that, you can use CLI to check the daily report status:

    Router# show daily-report status

    Other CLI related to the Email Daily Report, you can refer to the attachment.

    Method 2:

    Downgrade the firmware to 6.25 patch 10, going to Configuration > Log & Report > Email Daily Report > Untick Enable Email Daily Report

    And then, upgrade the latest firmware version to use.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 934  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @NickU ,

    You can download the full CLI-reference manual for the NWA/WAC/WAX Series here.

    By the way, you also can download other materials at Zyxel Download Library

    Be a Community MVP: Win a VIP Deal Dash on Your Next Zyxel Purchase!

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 934  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Hi @NickU

    There are two methods you can refer to stop the e-mail send from the AP.

    Method 1:

    SSH to AP and use the CLI below

    Router> enable

    Router# configure terminal

    Router(config)# daily-report

    Router(config-daily-report)# no activate

    Router(config-daily-report)# exit

    Router(config)# exit

    After that, you can use CLI to check the daily report status:

    Router# show daily-report status

    Other CLI related to the Email Daily Report, you can refer to the attachment.

    Method 2:

    Downgrade the firmware to 6.25 patch 10, going to Configuration > Log & Report > Email Daily Report > Untick Enable Email Daily Report

    And then, upgrade the latest firmware version to use.

    Be a Community MVP: Win a VIP Deal Dash on Your Next Zyxel Purchase!

  • NickU
    NickU Posts: 5
    Friend Collector First Comment Zyxel Certified Sales Associate Zyxel Certified Network Administrator - WLAN
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    Thank you Judy, that was very helpful and has allowed me to amend the settings.

    Out of interest, Is there anywhere that I can download the full CLI-reference manual for the NWA50/55 AP's?

    Thanks again for your help 👍️

    Nick

  • Zyxel_Judy
    Zyxel_Judy Posts: 934  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Hi @NickU ,

    You can download the full CLI-reference manual for the NWA/WAC/WAX Series here.

    By the way, you also can download other materials at Zyxel Download Library

    Be a Community MVP: Win a VIP Deal Dash on Your Next Zyxel Purchase!

  • NickU
    NickU Posts: 5
    Friend Collector First Comment Zyxel Certified Sales Associate Zyxel Certified Network Administrator - WLAN
    edited March 2023
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    Thanks for the direct link Judy - I wouldn't have found it without it as the CLI reference doesn't appear in the download library when searching by either the NWA50AX or NWA55AXE.

    Maybe it would be a suggestion to add it to the download lists for other AP's?

    Thanks again for your quick and detailed help 😎

  • Zyxel_Judy
    Zyxel_Judy Posts: 934  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @NickU ,

    We'll add the NWA50AX/55AXE's CLI reference into Download library in the next time.

    Thanks!

    Be a Community MVP: Win a VIP Deal Dash on Your Next Zyxel Purchase!