update gs1900-8 fails updatering firmware
All Replies
-
Dear @magt
Greetings.
To help you to solve the problem, we need the below information from you:
- The current FW version of your switches
- Which version of FW(full name) you're updating?
- Could you provide the error message(by screenshot or text) when you update the FW?
There's a reminder, when you upgrade the FW, you have to unzip it, and use the .bix file to upgrade.
Thanks.
Ivan
0 -
1 - FW now is V2.20(AAHH.0)
2 - GS1900-8_2.70(AAHH.5)C0
3 - it doesn't come with any errors
4 - unzip - it is - . bix files
0 -
0
-
Hi @magt,
I used the runtime firmware file and successfully upgraded. May I know what firmware file did you use to upgrade? Is it the runtime firmware file?
0 -
if I do what you show there - it still fails - it comes up with This Page can't be displayed0 -
Hi @magt,
I would like to clarify this problem with some questions:
- Did you directly connect the PC and GS1900?
- Which browser did you use? Which version is it?
- Did you change to another browser to upgrade?
- Did you change to another PC to upgrade?
0 -
Hi @magt,
In addition, may I know how did you get into this disconnect page?
Is it after clicking the Firmware button in Menu? Or click the Apply button after selecting the firmware file?0 -
I sit on the network and update switch not physics next to switch
using internet explorer 10.0 windows 10 bulid 10240The Page connet be displayed comes witvh it together I press Apply button when the new firmware is enteredtried
another PC it doesn't work either
0 -
Hi @magt,
I use Internet Explorer to reproduce and get the same problem. This problem might be due to Internet Explorer. Please use Chrome/Edge to upgrade.
0 -
same problem - the page cannot be displayed
0
Categories
- All Categories
- 415 Beta Program
- 2.3K Nebula
- 141 Nebula Ideas
- 94 Nebula Status and Incidents
- 5.5K Security
- 216 USG FLEX H Series
- 262 Security Ideas
- 1.4K Switch
- 71 Switch Ideas
- 1K Wireless
- 39 Wireless Ideas
- 6.3K Consumer Product
- 243 Service & License
- 382 News and Release
- 81 Security Advisories
- 27 Education Center
- 8 [Campaign] Zyxel Network Detective
- 3K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 71 Security Highlight