AP Reboot Schedule feature

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Zyxel_Kay
Zyxel_Kay Posts: 610  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited May 21 in Wireless Ideas

Based on the need of user @PimK82 , we would like to propose the implementation of a feature that allows AP to reboot as scheduled. 

This topic was raised in the following discussion:    
Connection of MacBook with 5ghz SSID fails — Zyxel Community 

If anyone likes this idea, please feel free to leave a comment or click vote.    

Kay  

Kay

4 votes

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  • notdodgy
    notdodgy Posts: 2
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    I am seeing devices that connect but without Internet.

    Rebooting the AP clears it.

    I slready have the routers rebooting overnight.

    It's frustrating as there are no diagnostics or clues to what is happening. Ideally the devices need to go through dhcp setup again.

  • Zyxel_Kay
    Zyxel_Kay Posts: 610  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @notdodgy

     

    To better assist you, we kindly request some additional information from you: 

    1. How frequently are you experiencing this problem? Is it a daily occurrence or sporadic? 
    2. Are all your AP and client devices affected by this issue, or is it isolated to specific models? If it is specific to certain models, please provide us with the device model name / OS version. 
    3. Could you please also help us to check if clients are not getting an IP address or if clients are getting an IP address but there is no internet access? 
    4. We suggest that you enable Zyxel Support at Help >> Support request and provide us with your org/site name. This would allow us to investigate the issue quickly and provide you with an appropriate solution. Additionally, please let us know the time when the problem occurs, as this would help us to identify the root cause. 

    Kay 

    Kay