Configure SMTP

Samm
Samm Posts: 8
First Comment
edited May 2023 in Security

good afternoon, can you help me

I am configuring mail alert in USG20W-vpn, but it does not send the messages, it shows the following error message:


1-Sending event/alert log to mail server has failed. [count=3]

2- Sending event/alert log to mail server has failed

Could you share an image of how it should be configured. I am registering an account for: example@outlook.com
which smpt and ports should i use.

Beforehand thank you very much

All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,518  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Samm ,

    Welcome to Zyxel community. The smtp server settings as below,

    Server: smtp-mail.outlook.com

    Port: 587

    Encryption : STARTLS

  • Samm
    Samm Posts: 8
    First Comment
    SMTP-ERROR.png
    image.png

    Hi, thank you for you answer. I made the configuration, but the error is the same. maybe be something a security on email security setup?

    should be easy to configuration, but I do not what can be.
    I already tried with different tls options and nothing does

    Firmware: V5.35(ABAR.0) / 2022-12-27 21:03:06

  • PeterUK
    PeterUK Posts: 3,577  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    Outlook don't let allow Mail From say USGFLEX200@anyname.co.uk so SMTP Authenticate User Name and Mail From must be the same.

  • Samm
    Samm Posts: 8
    First Comment
    image.png

    this is my configuration.

    it will be OK😥

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