help USG20- vpn

baudetd

I confirm, I did the update in 5.36.

The router resets . Subsequently, loading the config does not work ....

baudetd

I am already in 5.36 (abaq2).je talk about my startup-config file that I can not load

Zyxel_Stanley

Hi @baudetd
Please have a try rename your config file as others(without space)

baudetd

hello, I'm putting a standby to the test since we need the internet ..


so I went back to 5.35. and I reinjected the config file startup.config.conf, and it works.

I no longer have time to test and rename the files..

I would like to understand something:


1 -why when I insert firmware 5.6, the router reset

2 -what does standby and running firmware do? why should both be updated with the same file?

3 -why can't we insert the config file on version 5.36 ?

thanks  very much

PeterUK

Just apply your config to 5.36P2 with “Ignore errors and finish applying the configuration file”

It is best to stagger the firmware slots when new firmware comes out so that you update the standby slot.

baudetd

hello ,

how to updgrade with “Ignore errors and finish applying the configuration file” ?

Zyxel_Kevin

Hi @baudetd ,

DId you resolve the issue ?

Please feel free to contact us if need further assistance.

Thank you

baudetd

no

I tell you, every time I update, the router resets and I can't import my config

and this is exactly what happens all day long


the router works, then I lose the vpn, I lose the web interface on the other hand I do not lose internet ....


I had to restart the router every 2 hours....

baudetd

is it possible to download the 5.34 firmware or less ?

PeterUK

https://community.zyxel.com/en/discussion/comment/52929#Comment_52929

You have to backup config reset to defaults update the standby slot then upload config file click on it and apply with that settings.