VPN 100 firmware update
Hi, I have no access to my VPN100 throught GUI (Wrong CLI command, device timeout or device logout i got once I login) so it seems I need to upgrade my firmware.
How could I upgrade it? maybe some cloud service from portal.myzyxel.com?? any option upgrading locally?
thanks for your help.
Accepted Solution
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Do you have physical access to the device? You can access the device via ssh login and input set firmware boot number 1.
Afterward, you can proceed to upgrade to ZLD 5.36 Patch 2 Firmware.Please note the current partition could be number 1 already. If so, please input set firmware boot number 2 instead, thanks
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All Replies
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i've read
https://support.zyxel.eu/hc/en-us/articles/11616709217810
In case you can access the GUI, please send a HTTPS - Full Admin
User to the Support Team, and we will assist you to upgrade the device
to the latest firmware. We need HTTPS access on the port you open on SRC
WAN IP: 93.159.250.200 / SSH is not needed. If you run into the
issue of not accessing the GUI, try a reboot and block UDP500 WAN to
ZyWALL "deny".so, where should I send the full admin user?
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For Cloud Firmware upgrade, go to Maintenance > File Manager> Firmware Management, and click on the Cloud download symbol
For local upgrade, please download the firmware file on portal.myzyxel.com, go to the same page, click on the local file button then upload the .bin file, thanks.
Please note that archive the file and you can find the .bin file in the file folder
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thanks for your answer.
I have no access to GUI, that's why I'm asking.
Any other option to update the firmware?
with ftp i have an 500 OPTS UTF8 not understood and typing the password give a 530 Login incorrect, so i'm not able to access…
0 -
Do you have physical access to the device? You can access the device via ssh login and input set firmware boot number 1.
Afterward, you can proceed to upgrade to ZLD 5.36 Patch 2 Firmware.Please note the current partition could be number 1 already. If so, please input set firmware boot number 2 instead, thanks
0
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