[ATP/FLEX] Auth Fail with Cloud Authentication if use Remote Access VPN

Zyxel_Kevin
Zyxel_Kevin Posts: 752  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited July 2023 in VPN

Issue:

Auth Fail with Cloud Authentication when you connected ikev2/l2tp VPN.

Checking:

In path: Organization-wide → Organization-wide manage → Cloud authentication

1)Please check you have allowd "VPN access"

2)Please check you already added the site to Authorized

3)Please check your Login type is Username or Email