[ATP/FLEX] Auth Fail with Cloud Authentication if use Remote Access VPN

Zyxel_Kevin
Posts: 958
Zyxel Employee





Issue:
Auth Fail with Cloud Authentication when you connected ikev2/l2tp VPN.
Checking:
In path: Organization-wide → Organization-wide manage → Cloud authentication
1)Please check you have allowd "VPN access"
2)Please check you already added the site to Authorized
3)Please check your Login type is Username or Email
Tagged:
0
Categories
- All Categories
- 435 Beta Program
- 2.7K Nebula
- 183 Nebula Ideas
- 120 Nebula Status and Incidents
- 6.2K Security
- 439 USG FLEX H Series
- 299 Security Ideas
- 1.6K Switch
- 80 Switch Ideas
- 1.2K Wireless
- 44 Wireless Ideas
- 6.7K Consumer Product
- 276 Service & License
- 433 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 91 Security Highlight