Access NWA90AX

Shadowfacts_223344
edited August 2023 in WirelessLAN

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 903  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓

    Hi @Shadowfacts_223344

    Could you let us know whether your NWA90AXs are brand-new models, or if the message as the AP has already been registered on Nebula when you attempt to log in unsuccessfully?

    We assume that your 90AX devices are registered on the Nebula site, so you'll need to use the Nebula site password to log into the local GUI. If this is the case, please contact the previous owner to transfer the device's ownership to you, or send us a photo of the 2 NWA90AX units with label stickers via private message. We will support you further from there.

    Judy

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 903  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓

    Hi @Shadowfacts_223344

    Could you let us know whether your NWA90AXs are brand-new models, or if the message as the AP has already been registered on Nebula when you attempt to log in unsuccessfully?

    We assume that your 90AX devices are registered on the Nebula site, so you'll need to use the Nebula site password to log into the local GUI. If this is the case, please contact the previous owner to transfer the device's ownership to you, or send us a photo of the 2 NWA90AX units with label stickers via private message. We will support you further from there.

    Judy

  • It was an error of the browser. after i switched to chrome (from Brave) it worked fine.. thank you for your help!