Cannot register a GS1200-5 bought on Amazon

bosr Posts: 3
Friend Collector First Comment

Hi, I have the invoice for a genuine Zyxel GS1200-5, but when registering, the company is not found. I tried the VAT FR548…., the company name (ZyXEL Networks A/S). Can you help please?


Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,909  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓

    Hi @bosr,

    The MyZyxel portal registration is for other devices, like firewalls, to register and assign licenses.

    GS1200 series switch cannot register to the MyZyxel portal since it is a home switch and cannot assign any license. If you have any warranty service requirements, please check this link.

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