Vpn100 sys blinking red and green

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Luc999
Luc999 Posts: 3
Second Anniversary
in Security

Hello

i see that the sys light blinking red and green. The system seems works nornally

How can i undestand the problem?

Thanks

Accepted Solution

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,431  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Answer ✓

    Hi @Luc999,

    The SYS LED should be Green Blinking or RED. It seems a hardware issue if SYS LED is blinking red. You can contact your reseller for RMA. Here is the LED status for your reference.

    image.png

All Replies

  • smb_corp_user
    smb_corp_user Posts: 170  Master Member
    5 Answers First Comment Friend Collector Third Anniversary

    Blinking red light on a LED that should be only green and not blinking: could be either a hardware or a firmware problem.

    Example of hardware issue: Fan failure or impending fail.

    Example of firmware or config issue: incorrect configuration command or firmware error.

    You will be asked by one of the Zyxel team members to send a console log in private message. You could also read your console log to see if you notice what is wrong.

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,431  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Answer ✓

    Hi @Luc999,

    The SYS LED should be Green Blinking or RED. It seems a hardware issue if SYS LED is blinking red. You can contact your reseller for RMA. Here is the LED status for your reference.

    image.png

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