How to activate SecuExtender VPN
I'm having trouble activating the VPN, It says error code: 70. Upon checking it has a problem with administrative rights on the computer. I checked, and my computer is already an administrator. I'm not the one who bought the VPN and my client sent me a link to install it. Kindly please help me. Thank you
Accepted Solution
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Hi @TeleCrew
Failed activation may be caused by the VPN client that cannot access the licensing server to get authorize licensing token. The licensing server FQDN is tgbosa.com
Please confirm if your network allows outgoing connection to the licensing server.
Kay
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All Replies
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Which secuextender version is installed? IPSec_SSL_VPN_7.7.40.019 for Windows or IPSec_SSL_VPN_3.2.4.19 for macos?
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I've installed the version for Windows.
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Hi @hara,
I'll contact you in private message for the remote access. Thanks!
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Hi,
I have the same activation problem. IPSec_SSL_VPN_7.7.40.019 for Windows
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We have the same problem, what’s the solution? Thx 🙏
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Hi @TeleCrew
Failed activation may be caused by the VPN client that cannot access the licensing server to get authorize licensing token. The licensing server FQDN is tgbosa.com
Please confirm if your network allows outgoing connection to the licensing server.
Kay
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Same problem here cannot activate VPN tool. Error code 70 also in Administrator mode
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Hi @RemonB,
Please help to check:
- If the device(PC or laptop) can ping the Internet.
- Help to nslookup tgbosa.com on this device. If it can't resolve, please change its DNS server setting to 8.8.8.8
- Please check if the uplink device blocks HTTPs to *.tgbosa.com or tgbosa.com. If so, please allow these domains.
Hope it helps.
Zyxel Melen0 -
- check
- Nslookup tgbosa.com answer:
Server: home
Address: 192.168.2.1Non-authoritative answer:
Name: tgbosa.com
Address: 57.128.54.1823. tried on different internet connections(also 4/5G hotspot connection) in the Netherlands
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Hello, sorry but I think there is something wrong with computer of the client
because i can activate it on my computer.
0
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