USG Flex 500 Content Filtering does not work

Hi,

We have been trying to configure Web Content Filtering to block social networking sites for default BPP profile but it does not seem to block. Even porn sites are being allowed access even though these have been default blocked in categories. Any suggestions on how to activate the blocking? Thanks.

All Replies

  • PeterUK
    PeterUK Posts: 2,699  Guru Member
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    Have you apply it to a policy control rule?

  • Hi PeterUK,

    Yes, we applied it to a specific policy control rule but did not block still.

  • PeterUK
    PeterUK Posts: 2,699  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    edited March 4

    and the PC is not using a VPN or proxy?

    another reason is the FLEX can't connect out to the Category server and so BPP is set to pass

    does the Test Web Site Category work in BPP check?

  • The PC is not using VPN or proxy.

    The Test Web Site Category seems to work well. It is able to determine the category of the web site correctly.

    We noticed that some sites are being blocked on other categories like Job search but not Social Networking. Then we also noticed that it works on Edge but not on Chrome.

  • PeterUK
    PeterUK Posts: 2,699  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    edited March 4

    Check the whats my IP on both Edge and Chrome

    testing here I can use Chrome and block facebook.com

    you may need to block highest rule UDP 443

  • Scott_Gorman
    Scott_Gorman Posts: 5
    Friend Collector First Comment
    edited March 4

    I get the same results of WhatsmyIP on both Edge and Chrome.

    I already tried blocking UDP 443 and set as the highest rule.

    And still the same results.

  • jasailafan
    jasailafan Posts: 191  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
    edited March 5
  • If so, what can I do to block the website? There was no answer on the post on what to do.

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