Allow ZON Utility to be trusted on Windows

Options
Medmind
Medmind Posts: 3
First Comment
in Switch

Hi community members, I tried to upgrade my new Zyxel XGS1210-12 device and receive a warning that I need to "Allow ZON Utility to be trusted on Windows Firewall to avoid upgrade Firmware failed." Can anyone help how to do it on Windows 11? I can't find it.

Thank you very much! Best regards, Martin

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,673  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Options

    Hi @Medmind,

    Please check this video:

    https://www.youtube.com/watch?v=DBoaPyPnFUY

    If you face any problem after this setting, please feel free to let me know.

    Zyxel Melen

  • Medmind
    Medmind Posts: 3
    First Comment
    Options

    Thank you very much! Unfortunately, this doesn't change it and restart the ZON Utility. The Dialog still opens with the same message.

  • Medmind
    Medmind Posts: 3
    First Comment
    Options
    image.png

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,673  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited March 13
    Options

    Hi @Medmind,

    I forgot to let you know this warning is a notice. The ZON firmware upgrade might fail because the Windows Firewall does not trust ZON Utility. Please click the OK button after you add the ZON utility to the Windows Firewall allow list.

    Zyxel Melen

Categories

Switch Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）