It is possible to restore the NWA5123-AC-HD device

ZyxelAp

putty.log

photo_2024-03-14_13-43-08.jpg

Hello
After an unsuccessful device reset. Is it possible to restore the equipment? I am attaching the log file.
when entering commands it gives an error

Zyxel_Melen

Hi @ZyxelAp

Couldn't your AP boot up? Did you do a firmware upgrade but a power outage occurred during the upgrade process?

ZyxelAp

Dear Melene! Thank you very much for your help
Everything is restored and working

Zyxel_Melen

Hi @ZyxelAp

Couldn't your AP boot up? Did you do a firmware upgrade but a power outage occurred during the upgrade process?

ZyxelAp

Dear Melen, out of ignorance, I did not disable it on the NXC2500 controller, auto-updating of points to version 6.10 was enabled, this point caught this update and after the automatic installation this incident occurred. Found an article https://community.zyxel.com/en/discussion/12858/problem-with-ap-nwa5123-ac-hd
the situation is similar, but my point does not respond to commands..

Zyxel_Melen

Hi @ZyxelAp

The command you typed in is not for our AP. Let me send you a document for firmware recovery. Please check your inbox.

ZyxelAp

Dear Melene! Thank you very much for your help
Everything is restored and working