It is possible to restore the NWA5123-AC-HD device

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Hello
After an unsuccessful device reset. Is it possible to restore the equipment? I am attaching the log file.
when entering commands it gives an error

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  • Zyxel_Melen
    Zyxel_Melen Posts: 1,639  Zyxel Employee
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    Hi @ZyxelAp

    Couldn't your AP boot up? Did you do a firmware upgrade but a power outage occurred during the upgrade process?

    Zyxel Melen

  • ZyxelAp
    ZyxelAp Posts: 5
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    Dear Melene! Thank you very much for your help
    Everything is restored and working

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,639  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
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    Hi @ZyxelAp

    Couldn't your AP boot up? Did you do a firmware upgrade but a power outage occurred during the upgrade process?

    Zyxel Melen

  • ZyxelAp
    ZyxelAp Posts: 5
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    Dear Melen, out of ignorance, I did not disable it on the NXC2500 controller, auto-updating of points to version 6.10 was enabled, this point caught this update and after the automatic installation this incident occurred. Found an article https://community.zyxel.com/en/discussion/12858/problem-with-ap-nwa5123-ac-hd
    the situation is similar, but my point does not respond to commands..

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,639  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @ZyxelAp

    The command you typed in is not for our AP. Let me send you a document for firmware recovery. Please check your inbox.

    Zyxel Melen

  • ZyxelAp
    ZyxelAp Posts: 5
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    Answer ✓
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    Dear Melene! Thank you very much for your help
    Everything is restored and working