USG FLEX 50 problem

Darkis

Hello everyone.

I hope some here can help me. I update my USG FLEX 50 but after that its only PWR its lightning nothing else. I try to enter throught consol but nothing. what can i do? i have also try to reset it in the front but not work. Help pls

smb_corp_user

You probably need to reset to factory defaults:

https://www.hardreset99.com/routers/zyxel/zyxel-zywall-usg50-factory-reset/

If that does not work, contact vendor in case of hardware claim.

Zyxel_Cooldia

Hi @Darkis,

Can you post the device console log when power on this device?

Darkis

The problem is i dont get any log at all. its blank