Concerning logs after updating firmware on ATP500 in HA config

Options
mattb
mattb Posts: 6
First Anniversary Friend Collector
edited April 9 in Security

I just updated firmware to 5.37(ABFU.2) in HA config. After the firmware applied to the standby router and took the primary role, the passive router was updated. After reboot, it finally finished syncing and says success. But the logs show the following. Do I need to manually fix the startup config on the "passive" (formerly primary) router?

Tue Apr 9 16:24:44 2024 Enter Stand_By mode
Tue Apr 9 16:24:44 2024 Enter Passive mode
Tue Apr 9 16:24:45 2024 Start to synchronize with active device
Tue Apr 9 16:39:04 2024 Verify missmatch: Active(encrypted-keystring [redacted] Update ZySH Startup Configuration has failed. Error code: 2
retry: 1
Tue Apr 9 16:39:04 2024 Verify missmatch: Active(encrypted-keystring [redacted] Update ZySH Startup Configuration has failed. Error code: 2
retry: 2
Tue Apr 9 16:39:05 2024 Verify missmatch: Active(encrypted-keystring [redacted] Update ZySH Startup Configuration has failed. Error code: 2
retry: 3
Tue Apr 9 16:39:05 2024 Verify missmatch: Active(encrypted-keystring [redacted] Update ZySH Startup Configuration has failed. Error code: 2
retry: 4
Tue Apr 9 16:39:05 2024 Verify missmatch: Active(encrypted-keystring [redacted] Update ZySH Startup Configuration has failed. Error code: 2
retry: 5
Tue Apr 9 16:39:05 2024 Device HA udpate fail(ZySH Startup Configuration).
Tue Apr 9 16:39:05 2024 Synchronize complete

All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,462  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Options

    HI @mattb,

    Please help me to type following command on standby device, and sent the result to me in PM.

    Router> show device-ha2 sync summary

    Router> show device-ha2 trace-log

Security Highlight