ZyXEL IPSec Client

User has changed the password of the IPsecClient and can't remeber it anymore.

» I am not able to change the settings

» Trying to uninstall the client is also not possible » password required (which nobody knows anymore)

» trying to reinstall the client » request to uninstall first » see above

Help is highly appreciated thks Heinz

All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @heinz_gmeiner ,

    Welcome to Zyxel community.

    What is the version of IPSec VPN client? Is it IPSec_6.6.87.108(subscription_based) or IPSec_3.8.204.61.32(perpetual)?

  • Thanks for picking up the case. It is IPSec_3.8.204.61.32