USG Flex 200 full connect to SSL VPN with Mac iOS but dont work with Windows 11

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I've a problem with Windows SSL VPN connect to USG Flex 200.

I can to connect SSL VPN with Mac iOS but cannot to work with Windows 10 or 11.

I've a USG Flex 200 (Firmware Version V5.38(ABUI.0) / 2024-03-28 02:45:56).

When i try to connect with SecuExtender 4.0.5 can to see "ACCESS FORWARD" in USG Flex 200 Log but quickly received "secuextender is connection disconnect" message.

With Mac iOS i dont have problem. SSL VPN full work. My SecuExtender Mac Version is 1.2.1.

I wait for help.
Thanks bye,
Max

All Replies

  • WJS
    WJS Posts: 143  Ally Member
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    Your upper device have Port forwarding ? Ensure the SSLVPN port are the same.

    For example: Client connected "VPN server:10443" and your Firewall GUI is also 10043

  • MassimilianoDelta
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    thanks, i checked vpn ssl port and are correct.
    With Mac iOS i dont have problem. I can to connect in SSL VPN.

    I've problem only with Windows.

    I've done one test of another customer that have an USG Flex 200 and all function are correctly.
    but I try to used TWO Factor authentication and now i cannot to connect in SSL VPN.

    What do you think ?

    Thanks, Max

  • Zyxel_Kevin
    Zyxel_Kevin Posts: 797  Zyxel Employee
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    Hi @MassimilianoDelta ,

    Greeting Forum, Please kindly share your config file any diaginfo by Private message.

    Kevin

  • Zyxel_Kevin
    Zyxel_Kevin Posts: 797  Zyxel Employee
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    Hi @MassimilianoDelta ,

    Thank you, the issue was resovled.

    Follow up the FAQ. Thank you