USG FLEX H Series - Custom Interface MAC Address
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Zyxel_Richard
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USG FLEX H Series - Custom Interface MAC Address
Overview
Certain Internet Service Providers (ISPs) require that devices connected to their network use a specific MAC address for authentication or other network policies. In such cases, it becomes necessary to manually override the default MAC address of your USG FLEX H Series firewall’s WAN interface to comply with the ISP's requirements.
Configuring a Custom MAC Address
Access the Web Interface:
- Log in to the USG FLEX H Series web interface using your administrator credentials.
Navigate to Interface Settings:
- Go to Network > Interface.
Select the WAN Interface:
- Identify and select the WAN interface that you need to configure with a custom MAC address.
Modify MAC Address Settings:
- In the WAN interface settings, locate the MAC Address field.
- By default, this field uses the device's default MAC address.
Enter the Custom MAC Address:
- Switch from the default setting to the custom option.
- Enter the required MAC address provided by your ISP. For example, if your ISP requires 11:11:11:11:11:11, input this address in the field.
Save and Apply the Settings:
- Ensure that you save and apply the changes to update the WAN interface with the new MAC address.
Benefits of Custom MAC Address Configuration
- ISP Compliance:
- Ensures that the device meets ISP requirements for network access.
- Network Flexibility:
- Provides the ability to integrate seamlessly with various network configurations and policies set by ISPs.
- Simplified Troubleshooting:
- Avoids potential issues related to ISP-specific MAC address checks, simplifying network troubleshooting and support.
Conclusion
The ability to override the default MAC address on the USG FLEX H Series firewall provides greater flexibility and compliance with ISP requirements. By configuring a custom MAC address, you can ensure seamless network integration and adherence to specific network policies set by your ISP.
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