Password reset?

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Alex_91
Alex_91 Posts: 19  Freshman Member
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Hello,

With some of my clients we are slowly replacing the old USG / VPN firewalls with the new USG FLEX H.
I notice one thing, the possibility to reset the configuration in FTP and recover it from the old partition is no longer available?

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  • Zyxel_Kevin
    Zyxel_Kevin Posts: 838  Zyxel Employee
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    Hi @Alex_91 ,

    Greeting Forum,

    Please edit config file and remove lines from "/ object user-object admin XXXXX" , then you can reset admin password after rebooting.

    For example, remove all the following lines

    Thank you

    Share yours now! https://bit.ly/4aO0BMF

    Kevin

  • Alex_91
    Alex_91 Posts: 19  Freshman Member
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    clear, but to be able to access the file? (if I press the reset button it loads the default config)

  • Zyxel_Kevin
    Zyxel_Kevin Posts: 838  Zyxel Employee
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    Hi ,

    Please refer the following guide but now we have command “atkz -g” for resetting password .

    You can perform after enter debug mode.

    https://support.zyxel.eu/hc/en-us/articles/360012744371-What-can-I-do-if-I-forgot-my-USG-FLEX-ATP-VPN-password-or-cannot-access-it-anymore

    Share yours now! https://bit.ly/4aO0BMF

    Kevin