Announcing the New AI-Powered Search Feature on Zyxel Community!

Zyxel_Judy Posts: 1,197  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited July 3 in Community Tips &Tricks

Dear Zyxel Community Members,

We are thrilled to announce the launch of our new AI-powered search feature, designed to enhance your experience and make finding the information you need faster and easier than ever before. This advanced search functionality integrates state-of-the-art artificial intelligence to provide you with more accurate and relevant results, ensuring you can quickly access solutions, FAQs, posts, and more.

Why This Matters

At Zyxel, we understand that your time is valuable, and finding the right information quickly is crucial. Whether you're troubleshooting a technical issue, looking for configuration guides, or exploring new features, our new AI-driven search tool is here to help.

Key Benefits of the AI-Powered Search Feature

  1. Enhanced Accuracy: The AI technology understands the context of your queries, delivering more precise results tailored to your specific needs.
  2. Improved Relevance: By analyzing the content within the community posts, FAQs, and solutions, the search engine prioritizes the most pertinent information.
  3. Faster Results: With advanced algorithms, the search process is streamlined, allowing you to find what you need more quickly.
  4. User-Friendly Experience: The intuitive interface makes it easy for both new and experienced users to navigate and utilize the search function effectively.

Best Practices for Using Search AI

Structured Questions: Clearly structured questions help Nebula AI to understand and address your needs more effectively.

Instead of… “Voice VLAN”
Try this…” How to setup Voice VLAN on Nebula”

Example: “Why is my AP blue blinking?”, "I want to setup NAT rule on USG FLEX", "How to set up Voice VLAN on Nebula?", "Can I check the wireless client's status?".

Getting started

Click the magnifier icon.

Type your question.

The AI will then provide you with the response based on the most suitable post. You can also refer to other relevant posts.

The answer provided is based on the first five entries of the reference data. However, you are welcome to scroll down and review additional references for more detailed information if needed.


  • If you prefer to use the original search, please visit this link:
  • Search AI is associated with generative AI technology, which strives for accuracy but may not always be 100% correct. As such, we recommend that users add new post to ask if necessary.

Thank you for being a part of our community and for your continued support.

Share yours now!