How can I get RMA Shipping Labels to return an USG Flex Series?

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Zyxel_Tecology
Zyxel_Tecology Posts: 5  Freshman Member
First Comment Friend Collector Second Anniversary
in USG FLEX H Series

Per support case 427327, Zyxel has requested the RMA of a malfunctioning USG Flex Series. How do I send this to Zyxel?

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  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,537  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Zyxel_Tecology ,

    What is your region? Let me confirm and provide you with an update on how to proceed with the RMA.

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,537  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    edited July 2024

    Hi @Zyxel_Tecology ,

    The following link for your information.

    https://support.zyxel.eu/hc/en-us/articles/360002463234-Zyxel-Support-Portal-RMA-Claiming-Warranty-Service-for-a-Zyxel-Product-Using-the-RMA-Process#01H8P6M55THE0EP0P12Y5XY2G4

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