Need rack mount kits for XGS3700-24

imaohw
imaohw Posts: 118
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edited August 26 in Switch
I am looking to purchase rack mount kits for three XGS3700-24 switches I have.

I am moving them from 2 post racks to 4 post racks and I no longer have original rack mount hardware that attached the switch to all four posts.

@Zyxel_Lucious had directed me to customer support in the US when I was missing a power supply for a different switch.  That was very helpful. However US customer support has informed me they do not have any of the rack mount hardware for the XGS3700-24 available.

Anyone have any suggestions. I need three sets.

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  • Zyxel_Derrick
    Zyxel_Derrick Posts: 76
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     Zyxel Employee
    Hi @imaohw

    May I know do you need rack mount kit or sliding rail?
    Thanks

    Zyxel_Derrick
  • imaohw
    imaohw Posts: 118
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    Thanks for responding.  

    Looking at the picture on page 28 of the XGS3700 manual I need what is described as the front bracket, the rear bracket, and the sliding rail (all with screws) for both sides of three switches

    When the switches were mounted on 2 post racks non-Zyxel mounting hardware was used.  Now that I am moving to 4 post racks I would like to use the original rack mounting hardware (all parts) that came with the switch. Unfortunately it looks like the original hardware was lost.
  • imaohw
    imaohw Posts: 118
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    Thank you for helping with this is.  You really showed that Zyxel has fantastic customer service.