Need rack mount kits for XGS3700-24

imaohw

I am looking to purchase rack mount kits for three XGS3700-24 switches I have.

I am moving them from 2 post racks to 4 post racks and I no longer have original rack mount hardware that attached the switch to all four posts.

@Zyxel_Lucious had directed me to customer support in the US when I was missing a power supply for a different switch.  That was very helpful. However US customer support has informed me they do not have any of the rack mount hardware for the XGS3700-24 available.

Anyone have any suggestions. I need three sets.

Zyxel小編 Lucious

Hi @imaohw

As per our PM discussion.
Our personnel will contact you to take care of the issue.

Zyxel_Lucious

Zyxel_Derrick

Hi @imaohw

May I know do you need rack mount kit or sliding rail?
Thanks

Zyxel_Derrick

imaohw

Thanks for responding.  

Looking at the picture on page 28 of the XGS3700 manual I need what is described as the front bracket, the rear bracket, and the sliding rail (all with screws) for both sides of three switches

When the switches were mounted on 2 post racks non-Zyxel mounting hardware was used.  Now that I am moving to 4 post racks I would like to use the original rack mounting hardware (all parts) that came with the switch. Unfortunately it looks like the original hardware was lost.

imaohw

Thank you for helping with this is.  You really showed that Zyxel has fantastic customer service.