Cannot connect to NXC2500 via 192.168.1.1

fgssg

I cannot connect the NXC2500 to my computer via 192.168.1.1 even after I reset the unit. I tried from port 1 to port 6.

Error message : 

This site can’t be reached

Alfonso

Hi @fgssg

I suggest connecting to the device via the console port.

You can get more information in chapter 3 of the Troubleshooting guide:

https://support.zyxel.eu/hc/en-us/article_attachments/360000446579/WLAN_TroubleshootingGuide_Edition_1.pdf

Regards

RichardHan

Hi @fgssg

NXC management interface doesn't provide DHCP server function, maybe you can setup static IP on your NIC which is in the same subnet and VLAN as NXC, and then try again. (Ex: IP.addr = 192.168.1.3, Subnet Mask = 255.255.255.0, Default gateway as blank)

Winnie

Alfonso said:

Hi @fgssg

I suggest connecting to the device via the console port.

You can get more information in chapter 3 of the Troubleshooting guide:

https://support.zyxel.eu/hc/en-us/article_attachments/360000446579/WLAN_TroubleshootingGuide_Edition_1.pdf

Regards

I agree that connect the console to NXC and reboot NXC again. Check if there are some error message show on....
connect the console cable is the fast way to check the NXC status.