[ATP/FLEX] How to collect diagnostic file on Firewall Local WEB GUI?

Zyxel_Judy
Zyxel_Judy Posts: 1,637  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
in Maintenance

At times, you may be asked to provide the diagnostic file for further troubleshooting. This article will guide you through the process:

  1. Access the local Web GUI.
  2. Navigate to Maintenance > Diagnostics Info
  3. Click Collect Now button
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4. After the collection is finished, click Download button to download the diagnostic file to your computer.

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Judy

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