[ATP/FLEX] How to collect diagnostic file on Firewall Local WEB GUI?

Zyxel_Judy
Zyxel_Judy Posts: 1,786  Zyxel Employee
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At times, you may be asked to provide the diagnostic file for further troubleshooting. This article will guide you through the process:

  1. Access the local Web GUI.
  2. Navigate to Maintenance > Diagnostics Info
  3. Click Collect Now button

4. After the collection is finished, click Download button to download the diagnostic file to your computer.