USG 110 isseus with skype calls

adi_dragnic
adi_dragnic Posts: 15  Freshman Member
First Comment Friend Collector Third Anniversary
edited April 2021 in Security
Hi all

I am experiencing issues with Skype sound freezes randomly on deferent users on skype calls , I have dual wan configuration . Is there a new firmware or somthing that might resolve my issues . 

All Replies

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,379  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary
    edited May 2019

    Hi @adi_dragnic  

    Which firmware version is working on your USG110?

    What’s download/upload speed ISP provided?

    Is any drop log entry in monitor > log page?

    Does the symptom still exist when only 1 WAN is connected?

    Can you also describe your network topology and Skype client connection status.(WiFi or wired client)