USG FLEX 500H reboots randomly

Wil
Posts: 3
Freshman Member



Hi we have multiple firewalls 500H after update from 1.20 to 1.30 the device randomly reboots we also applayed too
1.30(ABZH.1) firmware but the problem remains. What can we do so that it becomes stable again.
0
All Replies
-
Hi @Wil ,
To clarify the issue, could you share with us:
- The USG FLEX 500H's diagnostic file:
- And the console log with the txt file.
0 -
Hi Judy,
Thanks for your reply.
I reset the router to factory settings and then reloaded the configuration from Nebula. After this, the problem was solved. and running stable again.1
Categories
- All Categories
- 429 Beta Program
- 2.6K Nebula
- 163 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 350 USG FLEX H Series
- 291 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 261 Service & License
- 407 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.8K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 82 Security Highlight