httpd down

selexi

I have a problem. I bought a new usg 210 and I uploaded configuration of broken usg 210
I've been able to connect to master firewall for HA
I rebooted firewal and now web interface of new firewall still bought  is down.
I tried to reset to factory default new firewall but nothin happens: web sevice is always down
I'm able only to ping new firewall or connect with serial cable
The only way to connect to new firewal is serial cable (now it is connected)
when i connect system says:

Router> httpd is dead at Thu Jan  1 02:28:18 1970

App watch dog try to recover httpd at the 3 timehttpd is dead at Thu Jan  1 02:3

0:18 1970

httpd is dead at Thu Jan  1 02:31:18 1970

Recover httpd daemon fail.

Ready to reboot system...

Sleep 120 seconds to collect diagnostic-info ...

Zyxel_Stanley

Hi @selexi  

Which firmware is working on new USG210?

It looks diag-info was collected.

Can you download diag-info and send it to me by private message?

(Go to Maintenance > Diagnostics > Files > select the file and click download button to download the file)

selexi

I cannot connect via ethernet to the firewal. justa serial cable

selexi

Hi all, I discovered that when you reconfig factory default, web services is down since when wan1 cable is not connected to internet... strange but it is so.....

Zyxel_Stanley

Hi @selexi

We didn’t meet such symptom before. Meanwhile,  we also tried in our lab but it didn’t happen, too. We’re curious about how come will it happens on your site. We may need your help to keep monitoring on the device for a while and you can private message to us immediately if it happens again.

selexi

ok