httpd down

selexi
selexi Posts: 5
First Anniversary First Comment
edited April 2021 in Security
I have a problem. I bought a new usg 210 and I uploaded configuration of broken usg 210
I've been able to connect to master firewall for HA
I rebooted firewal and now web interface of new firewall still bought  is down.
I tried to reset to factory default new firewall but nothin happens: web sevice is always down
I'm able only to ping new firewall or connect with serial cable
The only way to connect to new firewal is serial cable (now it is connected)
when i connect system says:

Router> httpd is dead at Thu Jan  1 02:28:18 1970
App watch dog try to recover httpd at the 3 timehttpd is dead at Thu Jan  1 02:3
0:18 1970
httpd is dead at Thu Jan  1 02:31:18 1970
Recover httpd daemon fail.
Ready to reboot system...
Sleep 120 seconds to collect diagnostic-info ...

All Replies

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,366  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @selexi  

    Which firmware is working on new USG210?

    It looks diag-info was collected.

    Can you download diag-info and send it to me by private message?

    (Go to Maintenance > Diagnostics > Files > select the file and click download button to download the file)

  • selexi
    selexi Posts: 5
    First Anniversary First Comment
    I cannot connect via ethernet to the firewal. justa serial cable
  • selexi
    selexi Posts: 5
    First Anniversary First Comment
    Hi all, I discovered that when you reconfig factory default, web services is down since when wan1 cable is not connected to internet... strange but it is so.....
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,366  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @selexi

    We didn’t meet such symptom before. Meanwhile,  we also tried in our lab but it didn’t happen, too. We’re curious about how come will it happens on your site. We may need your help to keep monitoring on the device for a while and you can private message to us immediately if it happens again.

  • selexi
    selexi Posts: 5
    First Anniversary First Comment
    ok

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