IDP renewal - HELP!

KINGOLE
KINGOLE Posts: 8  Freshman Member
First Anniversary Zyxel Certified Network Administrator - Nebula First Comment
edited April 2021 in Security
Got a new IDP license from my vendor, but can't for the life of me figure out how to renew it.
The card with the license says to go Registration -> Service and enter it, but that option is not there. The MyZyxel site is useless, and there's no phone number, and the chat service is a moronic bot.

How do I renew this license please??? - I am getting very frustrated.

All Replies

  • KINGOLE
    KINGOLE Posts: 8  Freshman Member
    First Anniversary Zyxel Certified Network Administrator - Nebula First Comment
    Got it working.
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,378  Zyxel Employee
    Sixth Anniversary 10 Comments 100 Answers Friend Collector
    Hi @KINGOLE
    The license have to login to Myzyxel.com server and register license key to you account.
    And then link license to your device.
    It's good to know you found it. :+1:

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