Zyxel GS1900-24e Original firmware

Dim_GB

I recently got hold of a decommissioned Zyxel GS1900-24E from a E-waste recycler, but this switch has been modified to run OpenWrt. Is it possible to return this switch back to factory firmware? I've checked the other boot partition, but it seems to have been wiped.

Thanks, Dim

Zyxel_Kay

Hi @Dim_GB

Once the GS1900-24E has been modified to run OpenWrt, it’s unfortunately not possible to restore the factory firmware through user-end procedures.

We recommend contacting your local Zyxel support team to inquire about the RMA process for assistance:

• For Europe and the UK: Zyxel Support Portal [RMA] - Claiming Warranty Service for a Zyxel Product? (Using the RMA-Process) – Zyxel Support Campus EMEA
• For US: https://mysupport.zyxel.com/hc/en-us/requests/new

Zyxel_Kay

Hi @Dim_GB

Once the GS1900-24E has been modified to run OpenWrt, it’s unfortunately not possible to restore the factory firmware through user-end procedures.

We recommend contacting your local Zyxel support team to inquire about the RMA process for assistance:

• For Europe and the UK: Zyxel Support Portal [RMA] - Claiming Warranty Service for a Zyxel Product? (Using the RMA-Process) – Zyxel Support Campus EMEA
• For US: https://mysupport.zyxel.com/hc/en-us/requests/new