Windows Updates Blocked by Default Business Profile
Just installed a ATP200 for a client and am using the default Business Security Profile protection and SecuReporter. Everything is working nicely, but it appears to be blocking Windows Updates. Can anyone provide some insight on how to allow?
All Replies
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Hi @iSpeed
As your description the traffic is blocked by Content Filter “Business Productivity Protection” rule.
You can go to Monitor > Log to check which URL is blocked.
And then go to custom service to add URL into trusted web sites. Then the traffic will allow by this rule.
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Stanley
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Stanley, It may be App Patrol that is blocking Windows Updates. Is it a similar procedure?
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Hi @iSpeed
In App Portal has defined Windows update service.
You can make sure it is forwarded in your profile.
To find the root cause of it, we have to clarify which security service drops download traffic from server side.
You can click Windows update on your PC, and go Monitor > Log to make sure if there is any drop log.
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Stanley
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Stanley, I believe it's content filter, but what happens is the win update starts to download and then just hangs and doesn't complete. When I turn off the filter updates go back to normal. See attached wondering if it's this version 3 ssl filter and timeout.
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Hi @iSpeed
Can you make sure which URL is blocked by Content Filter?
When CF function is enabled, and click Windows update.
Then Windows update will fail and then go to Monitor > Log to check which URL is blocked by CF. It will display blocked URL and category.
Share yours now!
Stanley
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hello I have same problem, any solution?
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I've added *.microsoft.com to the trusted websites tab in content filter bpp service. I think it's fixed, but still testing. You may have to add windowsupdates.com or other also.
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Hi @iSpeed
Thanks for updating your test result.😀
You could follow Stanley’s instruction to add windows update server to trusted web site.
Don't miss this great chance to upgrade your Nebula org. for free!
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ok solved. Thank you
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@neilos2015 Good to hear that you solved this issue 😀
Don't miss this great chance to upgrade your Nebula org. for free!
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