AP not working

enricandre

Dear All,
I had one switch with two APs connected for several months (no changes made), and everything was working.
For several days 1 is working and the other one is not…
It blinks green and orange for 1 sec. I've tried connecting directly to the switch and changing the cable, but nothing is working.
The device is always offline...
can you check my settings?

organization's name is Empowering Students
I've already invited Zyxel support as administrator ;)

Zyxel_Melen

Hi @enricandre,

Could you swap your AP to clarify if this is a hardware issue? Currently, the AP cannot link up but the switch can deliver power.

Swap steps:

1. Swap AP only. Keep the cable connected to the same switch port.

enricandre

Ok!
I'll try during the afternoon ;)

enricandre

I swapped them and the one that was working is still working…the other one no!
Next steps?
What I have to do?