Why Did I Encounter an Error When Activating My Zyxel SecuExtender License?
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Zyxel_Kevin
Posts: 981 
Zyxel Employee
Zyxel Employee
If you're experiencing an error while trying to activate your Zyxel SecuExtender license, it might be due to an invalid product version.
Resolution:
Ensure that you are using the correct version of the SecuExtender client for your license key. The approved version for your key is available please find the Release Note at the following link:
Download approved SecuExtender client version
Following these steps should resolve the activation error. If the issue persists, please contact our support team for further assistance.
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