V1.31(ABZI.0) Stop working Content Filtering





Good day,
My question is if it happens to anyone else that the content filter is not working since since I installed the new version this is the only service that does not work and bypasses all the pages, thank you for the support if you have any solution.
All Replies
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Ah! I'm not alone!!
In my case, after a few reboots or something I changed in other settings, the problem has gone and now it's not present.
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Same problem here… I've disabled App Patrol / Reputation Filter / Content Filter and rebooted the device. Now the customer can navigate internet but the site is without protection.
Any solution?
There is a new firmware soon?
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Hey, this issue still happens… any answers?
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Hi all,
Our engineer has narrowed down this issue and finding the solution. I will update you once we find the solution for this issue.
Zyxel Melen0 -
FYI with this weekly firmware V1.31(ABZH.0)ITS-25WK03-m6962 in our 500H the issue seems to be gone
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same problem on 2 firewalls. 1.30 has realy bad problems
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Hi @Mk88_it,
Thanks for your update. However, this firmware version only fixed query failed-open.
Hi @pentasoft_albe @YanShadowGT @webdisaster,
Could you help provide your model so I can ask our engineer to provide the date code firmware when we release it? Also, please help to check your event log to see if the log is "query failed-open" or "query failed-closed". Thanks.
Zyxel Melen0 -
Hello,
My Firewall model is Flex 700H and it shows me the log in both options, "query failed-open" or "query failed-closed" since this message changes when one activates or deactivates the new bypass option that they placed for the Content Filter.0
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