USG Flex H-Series - Official firmware downloads?

JS87

Hi Zyxel Team!

There are no H-models in the myZyxel.com portal to download official firmwares for the devices.
Even when I follow the download-link in the support page of the device (https://portal.myzyxel.com/my/firmwares?fw_version=1.31(ABZI.0)C0&model=USG%20FLEX%20700H) there is nothing in the download-section. I tried my personal and the company account.

Zyxel_Judy

Hi @JS87 ,

Currently, H series devices must be upgraded through cloud updates. To prevent issues with unregistered devices or other unexpected problems, we do not plan to provide users with direct access to download the official firmware.