Recovery Manager – Simplifying the RMA Process

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The Recovery Manager is designed to streamline the RMA process by providing a simple one-button backup and restore solution.

How to Use Recovery Manager?

1. Creating a Backup

Path: MAINTENANCE > Firmware/File Manager > Configuration File

• Click the “Backup” button.
• Set an encryption password before generating the backup file.
• The backup file will be saved as a “.zip” file for download.

2. Restoring a Backup

When replacing a device, restore the backup using the same menu.

• Upload the backup file
• After restoring, the device will reboot automatically.
• If an incorrect password is entered, an error message will be displayed.
• If a backup file is restored to an incompatible model, an error message will be displayed.