CLI Number: 3 Error Number: -31042

G_L

Please advice as i get following error when trying to add devices or esclude:

CLI Number: 3 Error Number: -31042

Thanks

Zyxel_Cooldia

Hi @G_L

What is your firmware version, and where did you add devices?

Please share more information about the operation. 

GLou

V4.33 (AAKZ.0) 2019-01-09 17:34:50

In easy mode in network client althougj i have devices connected (lan and wireless) i see notging

GLou

Wehn i go to security servce wizard and try to add Client addrss in filter exemrpion list i get the error

Zyxel_Cooldia

Hi @G_L

It looks like settings conflict ion. You have ever set up something in expert mode, it’s not recommended to switch back to easy mode.

If you are already familiar with expert mode, you can do those changing via expert mode directly.

GLou

Oh ok.

So what do i do. I setup again all (dame) lan/wan ips in expert mode and will work?

Zyxel_Cooldia

Hi @GLou

No need to set up all again, just switch back to expert mode. 

If you got any problem on device setting, you can share it with us in the forum.