How to troubleshoot DHCP issue on ATP/FLEX series?

Zyxel_Kevin

Question:

Why the clients can't obtain IP address from DHCP

Answer:

1)Please log in Firewall by SSH.

2)Check the dhcpd process is running.

(You can verify the ethX mapping by CLI "Router> debug system ip addr")

3)Check the bootp process is well through packet-trace.

Firewall 192.168.2.1 reply DHCP request in following sampel.

If the issue is persist, please contact Zyxel Support.