No entries in device insight

Simon_B

Hi,

I have configured one device insight profile. Inside this only the criteria for OS "Windows" is selected.

I would have now expected, that my laptops and desktops are listed in the device insight table of monitoring, but this table is always empty.

I'm sure I have misunderstood or done something wrong.

Kind regards

SB

Zyxel_Judy

Hi @Simon_B ,

We've attempted to reproduce your issue in our test environment and can successfully see the devices in Monitor > Device Insight.

Please verify that the 'Enable' checkbox is selected in your configuration settings.

Simon_B

🤨 it was and is still enabled