XGS1010-12 Port 9 No link speed leds or connectivity

mattsg9999
mattsg9999 Posts: 3  Freshman Member
First Comment
in Switch

Is port 9 disabled if using both 10gig sfp ports? Or do I have a bad port and it's RMA time?

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,010  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @mattsg9999,

    Thanks for the update. Please reference this FAQ to submit an RMA request.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,010  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @mattsg9999,

    What device are you connecting to XGS1010-12 port 9? Could you try to connect port 9 and port 10 as a loop to check the link status and the speed?

    Zyxel Melen


  • mattsg9999
    mattsg9999 Posts: 3  Freshman Member
    First Comment

    Multiple devices. I just tried connecting 9 and 10 as a loop to check and there are no link speed lights at all. Connecting port 10 to one of the 1gig ports does light up link speed as 1gbps

    Port 9 seems completely dead

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,010  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @mattsg9999,

    Thanks for the update. Please reference this FAQ to submit an RMA request.

    Zyxel Melen


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